Customer can return/exchange their order within 7 days of order delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Adventure & Collect the Moment (Pack of 2) - Black and Maroon
We provide free shipping on all Prepaid orders. Pay online to avoid charges of ₹49 /product applicable on COD orders.
Order Processing: We strive to fulfill orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 business days. Our business days are Monday-Friday.
Shipping Time: For most serviceable pin codes, we try to deliver within 3- 7 days. But due to unforeseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason – it may take longer. You will however be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.
Return & Refund
We are committed to providing 100% customer satisfaction and are accountable for providing you guys with the best-finished goods. If you are still unsatisfied with your order for any reason, you can Refund/Exchange the product to us within 7 days from the delivery date, as per the terms and conditions mentioned below.
terms & Conditions
* The product should not be tried on more than once after opening for trial purposes, should be unwashed. There should be no stains, marks, stitches and holes in the product(s), caused by the customer.
Product(s) should reach us in sellable condition, i.e., all tags and the original packaging should be intact and should be sent along with the product
All replacement/refunds will only be processed after the product(s) have been received by our team and have cleared the quality check.
The cash-on-delivery (COD) convenience charge would not be included in the refund value of your order as these are non-refundable charges.
For all returns, you can reach us using email at: firstname.lastname@example.org. We will arrange Pickup for You Our Courier Partner Will pick Product from You within 2-4 Days and please Provide a specific valid reason for your return
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Exchange
Your exchange order will be processed as soon as your return will reach our warehouse and your exchange order id will be shared with you.
Your refund will be done in the form of store credit which will be valid for lifetime, and you can use it whenever you further want to shop with us, you will Received a Coupon Code on Your Email id whenever you want to place order just Enter the Coupon Code at the Time of Checkout in Apply Coupon Section.