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We are committed to providing 100% customer satisfaction and are accountable for providing you guys with the best-finished goods. If you are still unsatisfied with your order for any reason, you can Refund/Exchange the product to us within 7 days from the delivery date, as per the terms and conditions mentioned below.
For all returns, you can reach us using email at: Return@allurehook.com. We will arrange Pickup for You Our Courier Partner Will pick Product from You within 2-4 Days and please Provide a specific valid reason for your return.
Note: If the customer’s pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product should be Send on Following
Address : Khasra 1033 Vijay Vihar Loni Ghaziabad Uttar Pradesh 201102
NOTE-Please do not ship your product by post office. We will not be responsible for such products, only ship with a registered post and in case of self-shipment, the shipping charge will be borne by you.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Exchange/Refund
Your exchange order will be processed as soon as your return will reach our warehouse and your exchange order id will be shared with you.
Your refund will be done in the form of store credit which will be valid for lifetime, and you can use it whenever you further want to shop with us, you will Received a Coupon Code on Your Email id whenever you want to place order just Enter the Coupon Code at the Time of Checkout in Apply Coupon Section.
The cancellation request can be done within 24 hours of placing the order before Dispatching Your Product to you our Agent will Call you for Confirm Your Address, pin Code etc. at that time you can place Cancellation Request for Your order. If the order is shipped from the warehouse, it cannot be canceled. However,
if the product(s) is found to be wrong/damaged, you can raise a return request within 7 days of order delivery.
Contact us at firstname.lastname@example.org